We're putting together a talented team to build the #1 training platform for Runners

We help everyday runners become outstanding by providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. To date we have built iOS, Android and Apple watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices.

We’re growing extremely fast and in November 2023 closed a new $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year, reflecting the innovation and impact of what we’ve built. We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth check out our Careers Page!

We’re now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join and with our recent acquisition by Strava it makes the journey even more exciting! 🚀

We're building out a team in the United States to help drive Runna forward, leveraging exciting ambassador partnerships to propel us to new heights. Join us and be part of a passionate team dedicated to empowering runners everywhere.

Who we’re looking for

We’re looking for an exceptional, proactive, empathetic, and driven individual who’s ready to drive exceptional relationships with our top ambassadors in the United States. You will play a pivotal role in helping us build an industry-leading ambassador program, sourcing and owning the relationships with our top US ambassadors, as well as supporting the ambassador associates to build out a network of brilliant smaller creators.

We’re looking for someone with proven experience building strong relationships with creators, who can take a leading role in ensuring our top ambassadors LOVE working with us.

As an Ambassador Manager, your role will include:

  1. Sourcing new US Ambassadors (40%): You’ll work closely with our Head of Ambassadors to source new US ambassadors who will train with Runna for their training goals and expertly showcase the value of the app to their audience. This will include driving initial conversations, building compelling commercial proposals and showing them the value of partnering with Runna.
  2. Owning the relationships (50%): Working closely with our GM of North America and Head of Ambassadors to ensure we’re building strong, empathetic relationships with our top ambassadors. This will be a blend of remote and in-person management (e.g. coffees, runs).This will include managing the relationship, building engaging content plans, ensuring they are getting the most out of their training, and creating exciting opportunities for them to engage with the brand (e.g. race trips).
  3. Supporting event activations in and around Boston and NYC (10%): Supporting our GM of NA, ambassador and partnerships teams to host flagship race weekend activations and ambassador race trips (e.g. NYC Marathon weekend).

Where this role could take you:

The Ambassador Manager role is a brilliant opportunity to take a leading role in shaping our US ambassador program as it continues to evolve. As the person owning the relationships with our top US ambassadors, you will get great exposure to industry-leading creators in the space. Given the stage that we’re at if you exceed in this role you could become the future channel leader!

Requirements

If you don’t quite meet all of the below skills, we’d still love to hear from you as we might be able to tweak the role slightly or offer you a position better suited for you. You can apply directly below or contact us if you’re still unsure.

A degree isn’t required for this role, but if you don’t have a degree, we do want to see proven experience for this role such as work experience or personal projects.

About you: